07 Mar 2023

Brand new evening service due to be launched by HertsLynx

HertsLynx, Hertfordshire’s on-demand bus service, is launching a new evening service from Friday 14 April 2023 which will run every Friday and Saturday* from 20:00 – 23:30. This follows the introduction of a successful equivalent service that ran for the 3 weeks leading up to Christmas.

Passengers will be able to use the evening service to travel anywhere within the HertsLynx operating zone and can book through the app, website or via the call centre.

The introduction of the HertsLynx evening service is part of Hertfordshire County Council’s Government-funded Bus Service Improvement Plan (BSIP) which aims to increase patronage by introducing a number of important initiatives. It is hoped that the evening services will help to boost the evening economies within areas of North & East Herts, as well as improving access for residents who may be working outside of 9-5 hours, attending appointments or leisure activities.

HertsLynx launched on 19 September 2021 and is operated by The Intalink Partnership which is a collaboration between Hertfordshire County Council, the bus and train companies who operate across the county, and the ten local district and borough councils. The service was developed to improve connections between rural areas and town centres, as well as expand access to employment, education, healthcare and leisure activities.

Councillor Phil Bibby, Hertfordshire County Council’s Executive Member for Highways and Transport said: “The introduction of a new evening service is a welcome addition to the already excellent service provide by HertsLynx. We have worked closely with our Intalink partners to create a service that can deliver and support growing infrastructure in our county as part of an improved and long-term sustainable transport network that meets the needs of our growing communities”

Roads Minister Richard Holden said: “People up and down the country deserve a modern, reliable, and affordable public transport system. That is why we have provided Hertfordshire County Council with almost £30 million to boost its bus services.

“Supporting HertsLynx with providing a new evening service is great for local residents, who will now benefit and be able to make the most of the fantastic work, business and leisure opportunities Hertfordshire has to offer.”

For more information about HertsLynx service and Intalink visit; HertsLynx - Intalink

Notes to editors

Until 30 June 2023, passengers can travel on the evening service for just £2.00 per single journey. Concessionary Pass & SaverCard holder discount will be also eligible on the evening service**.

*Bank holiday Fridays will operate standard bank holiday hours from 10:00 – 16:00, no evening service will operate on these days.

**Concessionary Pass holders are eligible for free travel and SaverCard holders are eligible for 50% discount. Only valid when travelling with their pass; if a passenger does not travel with their valid pass, their booking will be cancelled.

Hertfordshire County Council have received £29.7m funding from the Department for Transport following the submission of its Bus Service Improvement Plan (BSIP) in November 2021.

HertsLynx, facts and figures:

- 27,500 trips completed on the HertsLynx service since September 2021
- £2.00 fare cap, extended until end of June 2023 - £2.00 cap also eligible on the evening service
- 4 vehicles are in operation currently, due to launch our new Electric HertsLynx vehicle from end of April taking us up to 5 vehicles
- Expansion of two additional vehicles to expand the operating zone to Hertford & Ware from September 2023
92% average of 5* feedback rating

HertsLynx was designed to serve residents in the designated operating zone covering villages in North and East Herts, as well as providing transport links to fixed destinations in Key Hub Towns: Stevenage, Letchworth, Hitchin, Baldock, Royston and Bishops Stortford. There are no fixed routes on this service which puts the passenger in control of their journey.

The HertsLynx operating zone has a green or “Free Floating Zone” and within this zone passengers can travel between any designated HertsLynx stops. There are also “Key Hub Towns” as above. There are a small number of HertsLynx stops within each of these towns where passengers can be picked up from or be dropped off to travel to or from the “Free Floating Zone”. Passengers cannot travel between any two stops within the same Key Hub Town.

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